Check for software updates on your Mac. We've found, for instance, that you need to update to macOS Catalina to get a Mac to connect with an iPhone on iOS 13. If this is necessary, the Mac should. Step 3: Connect the device to the computer and hold the side button until the recover menu shows up. Restore Backup from Windows PC or a Mac running macOS Mojave or older. If you are running a Windows 10 PC or the Mac running macOS Mojave or older, you will need to use iTunes software to restore the backup. Step 1: Open iTunes. Step 2: Tap on the tiny phone button at the top.
I know there's 2-3 questions in this community relating to connection issues between iPhones and Macs via a USB connection, and I know a temporary solution to fix it. But I would like to know what.
View your device in a Finder window
Starting with macOS Catalina, your devices appear in the sidebar of the Finder windows. Click the device to select it.
iTunes 12
View your device by clicking on the device's icon in the upper-left corner of the iTunes window.
If you have multiple devices connected to your computer, click the device icon, then choose your device from the menu.
iTunes 11
View your device by clicking on the button that shows your device's name in the upper-right corner of the iTunes window. If you're in the iTunes Store, click the Library button in the upper-right corner first. If you don't see your device, select View > Hide Sidebar.
If you have multiple devices connected to your computer, click the Devices button, then choose your device from the menu.
iTunes 10 and earlier
Get help
How To Locate Mac Address
Make sure that you have the latest version of iTunes.
Learn what to do if you don't see your device on your computer.
Locate Disabled Software On Mac Computer
Summary
The Mac folders or files grey out and show 24 January 1984 error can be caused by many possible reasons. And you may fix the problem by changing the date of greyed out folders in Mac Terminal. If the issue can’t be settled, you can use EaseUS Data Recovery Wizard for Mac Free to recover data on Mac without effort.
When folders or files showed greyed out on Mac, you cannot open it nor access the saved file. To resolve this issue, you may need to use Terminal on Mac for help. Follow the two phrases provided on this page, you will effectively fix folders and files greyed out issue on Mac with ease:
| Workable Solutions | Step-by-step Troubleshooting |
|---|---|
| Phrase 1. Fix Greyed Out Folder/Files | Open Finder > Locate the greyed out folder or file > Go to Application > Open Terminal...Full steps |
| Phrase 2. Recover Folders/Files | To restore the lost folders and files, run EaseUS Mac data recovery software, scan device...Full steps |
Why my folders and files greyed out on Mac?
'I managed to transfer some photos and videos from an old Seagate external hard drive to my Mac, but they all grayed out and couldn't be accessed! By the way, the grayed out folders and files reported an error 24 January 1984. Did it mean those files were created on that date? That's ridiculous. How could I fix grayed out folders or files on Mac without data loss and damage?'
When Mac folders or files greyed out and were inaccessible, your Mac could detect the error and set the date the Macintosh was first introduced, January 24, 1984. Many factors can cause this problem, like a fault in the file system entry for the file, or Mac hard drive formatting, interruption in the file or folder copying process, power failure, Mac OS crash, and more. Whatever the reason is, the result is the files or folders greyed out; you cannot open the folder.
How to Fix Mac Folders Grayed out in Terminal
Changing the date of the folder or file is a feasible way to fix greyed out folder on Mac. You can make it with the help of XCode (download XCode from the App Store).
Step 1. Open Finder and find the grayed out folder or file that shows 24 January 1984 error.
Step 2. Go to Applications and open the Terminal app.
Step 3. Type SetFile -d 11/09/2016 /Path/to/grayed-out-folder/ and tap on return.
By running the command, the date of your grayed out files or folders will change to 11/09/2016. Or you can set the time to any day as you wish. Now, you should see the greyed out folder turns to normal black.
A similar topic you may be interested in: How to fix photos half grayed out.
How to Recover Folders/Files with Free Mac Data Recovery Tool
Congratulations if you have solved the grayed out folders issue by following the instructions listed above. While if the problem keeps unsettled and is related to Mac hard drive formatting, operation errors, or system failure, you’d better directly recover the greyed out folders or files by using free data recovery software for Mac.
EaseUS Data Recovery Wizard for Mac is such a free tool that allows you to recover lost or deleted files, photos, audio, music, emails from Mac hard drive effectively and safely. It supports data recovery from Mac trash bin, hard drive, memory card, flash drive, digital camera and camcorders due to deletion, formatting, lost partition, virus attack, system crash, and more.
Step 1. Select the disk location (it can be an internal HDD/SSD or a removable storage device) where you lost data and files. Click the Scan button.
Step 2. EaseUS Data Recovery Wizard for Mac will immediately scan your selected disk volume and display the scanning results on the left pane.
Step 3. In the scan results, select the file(s) and click Recover Now button to have them back.